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Better Integration of medical and behavioral health services

Story Content Provided by Horizon BCBSNJ on 6/19/14

Horizon Blue Cross Blue Shield of New Jersey is enhancing its behavioral health program. Effective July 1, 2014, Horizon Behavioral Health will transition the management of our behavioral health services to ValueOptions® of New Jersey, Inc.* from Magellan Behavioral Health, Inc. (Magellan).

The Horizon Behavioral Health program will help ensure your clients' and their employees' medical and behavioral health services are integrated to help them better manage all aspects of their health. We are focused on making sure they get the right care when they need it.

Better integration
Horizon Behavioral Health will provide comprehensive support for all levels of care for your clients and their employees. Their behavioral health and substance abuse needs will be managed in all settings — from inpatient care to intensive outpatient. Horizon Behavioral Health will also provide care management for routine outpatient services.

We are committed to providing your clients and their employees with the support they need. Horizon Behavioral Health services include:

  •  Dedicated support 24/7.
  •  Case and care management programs.
  •  Substance abuse management.
  •  Autism care management (if applicable).

About the transition
This improvement will not affect your clients' and their employees' copayments, deductible, coinsurance or benefit plan. This change will also not impact their care. Horizon Behavioral Health will coordinate all care, including inpatient care after July 1, 2014. However, if any of your clients or their employees are admitted to inpatient care before July 1, 2014, they can continue to work with Magellan until the time of discharge. Horizon Behavioral Health representatives will help coordinate discharge care plans and ensure these patients attend post discharge aftercare appointments.

In addition, Horizon Behavioral Health will work with providers who are rendering service to provide your clients and their employees with seamless care and additional support. There will be no change to the provider network. And your clients and their employees can continue to call the same number they do today for behavioral health services.

How your clients and their employees get help
To access Horizon Behavioral Health, your clients and their employees may call 1-800-626-2212. They should register or sign in to Member Online Services at to determine their eligibility for services provided by Horizon Behavioral Health.

If you have questions, please contact your Horizon BCBSNJ sales executive or account manager.